Editorial Policy
Honest, unbiased, and data-driven reviews.
Full Independence
No casino can pay to improve their Trust Score or influence our editorial judgment.
Real Testing
We create real accounts, make real deposits, and test every aspect of the platform ourselves.
Always Current
Reviews are re-evaluated regularly. Trust Scores are recalculated when new data becomes available.
Uncensored Reviews
Player reviews are never removed to protect a casino. Genuine negative feedback stays visible.
Independence & Integrity
Every review, rating, and recommendation on CasinoCodex is produced by our editorial team with complete independence. Our Trust Scores are calculated using a transparent, data-driven algorithm — no casino can pay to improve their score or influence our editorial judgment.
How We Write Reviews
Our review process follows a rigorous, multi-step methodology:
- Registration & Verification — We create real accounts at every casino we review, going through the full sign-up and KYC verification process just like any player would.
- Deposit & Gameplay Testing — We make real-money deposits to test banking options, processing times, and fee structures. We play a variety of games across different providers to assess the platform's quality.
- Bonus Evaluation — We read every word of the bonus terms and conditions. We document wagering requirements, game restrictions, maximum bet limits, and withdrawal caps so you know exactly what you're signing up for.
- Support Testing — We contact customer support through every available channel (live chat, email, phone) and document response times, helpfulness, and resolution quality.
- Withdrawal Testing — We request withdrawals to verify processing times and ensure there are no hidden barriers or unreasonable delays.
Corrections & Updates
The online casino landscape changes constantly. Casinos update their terms, change ownership, gain or lose licenses, and modify their payment options. We commit to keeping our reviews current:
- All reviews are re-evaluated on a regular basis
- Trust Scores are recalculated when new data becomes available
- If a casino's status changes significantly (e.g., license revoked, ownership change), we update our review immediately
- Community reports of issues trigger expedited re-reviews
User Reviews
We believe player feedback is invaluable. Community reviews on CasinoCodex are never censored or removed to protect a casino. We only remove reviews that violate our community guidelines (spam, hate speech, or clearly fabricated content). Negative reviews that describe genuine experiences are always kept visible.